Adesic asks you to complete identity verification for an individual account or business verification for a business account. Follow the checklist shown in your onboarding flow.
Submitting information
Use accurate, current details that match your documents. Upload clear, complete images through the verification flow. The exact documents requested depend on your account and review.
If your account is still under review
Check your dashboard and email for a request for more information. Submitting documents does not mean the review is complete. A bank or payment partner may need additional information before a service or transaction can proceed.
Review timing depends on the information and checks required. Contact Support if the next step is unclear; do not create a second account to try to bypass a pending review.
Still need help?
Contact Support with the step or error you see, your account email, and any relevant request reference. Use the secure submission method provided for identity documents. Never share passwords, sign-in codes, seed phrases, or private keys.