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Understanding fees and account limits

Where to find the fees and limits that apply to your account and transaction.

Fees and limits can vary by transaction type, currency, and plan. Check the information shown in your signed-in account for the transaction you want to make.

Before confirming

Review the quote, fees, and limits displayed in the application. If you do not understand a charge or the amount you will receive, ask Support before confirming.

General information is available on the pricing page and fees page. Check your account for the terms that apply to you rather than relying on an older screenshot or another customer’s plan.

Questions about a limit or fee

Contact [email protected] and explain what you are trying to do. Include the transaction reference if one exists. Support can explain the next steps, but a request does not guarantee that a limit will be increased or a fee waived.

Still need help?

Contact Support and include your account email and any relevant transaction or request reference. Never share passwords, sign-in codes, seed phrases, or private keys.

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